After-sales Service
After-sales Service
plus32.pngPre-sales & After-sales On-line Service

WhatsApp: 008615901069532

Skype: henryhaozq

QQ: 297041476

Wechat: hzq123chat

plus32.pngHotline Service

Tel: +86 10 8890 9235

Mobile:+86 159 0106 9532

plus32.pngOffice Service

Beijing headquarters

Shanghai office

Jinan office

Wuhan office

Wuxi office

Quanzhou office

plus32.pngProducts Warranty

The warranty period is 12 months from products delivery date.

We offer free repair when there is quality problem.

★The following situations are beyond of free repair:

A: not proper use, maintenance and storage

B: natural disaster or force majeure

C: disassemble and repair without permission

Tip: please keep clean of every number of all parts and it’s useful to check products information and to repair.

★The following products are under warranty:

CNC controllers, stepper motors and drivers, torch height controllers and etc.

★Service Ways:

A: on-line or call: free

B: send new parts to customers (we guide to replace): customers pay for parts

C: return goods to us to repair: customers pay for parts and repair

D: go to customers’ place to repair: customers pay for parts, repair and business trip fee

E: discuss between parties

Note: shipment cost is paid by customers.

plus32.pngKind Tip

Please mail your damaged products to the following address

Conctact person: Henry

Address: 5F Building 2, No.9 Shuangyuan Road, Shijingshan District, Beijing, China 100041

Company: Beijing Flourishing Start Control Technology Co., Ltd.

Tel: +86 10 8890 9235